Delivery and returns

When you purchase from K2 outdoor shop you can be assured that your purchases are completely safe.

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Payment terms:

For shipping outside Bulgaria, we only accept card payments.

cards

 

 

Delivery:

We ship for free all orders over 89.99 BGN if the delivery address is in big city of Greece or Romania

For orders below 89.99 BGN up to 2 kg. we have fixed delivery cost 10 BGN

You can read all information regarding DPD services and prices here

Time for delivery: 2-4 work days. For some remote places and some islands in Greece, the time for delivery might be extended to 5 working days.


For orders within the European Union and other countries in Europe we ship with DPD Economy:

DPD ECONOMY PICK-UP –  to your door

Zone 2; Austria, Germany and Hungary – Fixed delivery cost with DPD to your door (up to 5 kg.) 25 BGN.

Zone 3; Denmark, Luxenbourg, Poland, Slovakia, Slovenia and Croatia – Fixed delivery cost with DPD to your door (up to 5 kg.) 49 BGN.

Zone 4; Belgium, Great Britain, Italy, Netherland, Czech Republic and France – Fixed delivery cost with DPD to your door (up to 5 kg.) 42 BGN.

Zone 5; Estonia, Ireland, Latvia, Lithuana, Portugal, Finland, and Sweden – Fixed delivery cost with DPD to your door (up to 5 kg.) 73 BGN.

Zone 6; Spain – Fixed delivery cost with DPD to your door (up to 5 kg.) 55 BGN.

Time for delivery: 4-6 work days.

The following postal codes do not apply with:

DENMARK 3900-3999
FRANCE 00001-00030, 00100-00151, 00153-00299, 00361-00429, 00500-00699, 00750-00999, 96000-97999, 97100-97499, 98100-98999
ITALY 47031, 47890-47899

The prices include VAT and fuel surcharge

Time for delivery: the times for delivery are in working days. The times shown are statistical (the usual transit time to major cities in shown countries).

For shipments, addressed to islands and remote places, eligible for customs’ processing, with incomplete or non-existent address, or without contact information for the sender/receiver, as well as for door-to-door shipments, the estimated delivery time can be extended with 1 work day.


Delivery service from Bulgaria to Macedonia (FYROM).

Fixed delivery cost to your door (up to 5 kg.) 25 BGN.

If you would like to use another shipper, please contact us

Time for delivery: Up to 3 working days for Skopje, for other settlements – up to 4 business days

Return policy

All shipment costs will be covered by the client.
Products with warranty and condition claims should  be returned to us so we can contact the manufacturer.

You can return any product, bought online, withing 14 days if the product has not been used and is in its original packaging. The sum will be restored to your card, but no transportation fees will be restored.

K2 outdoor is a registered trade mark, owned by Diamir Ltd. Varna 9131, Priseltsi, G.Velchev 20 str, VAT BG202230016

You can contact us at sales@k2outdoor.bg